The Metropolitan Police Service 2

The client

The Metropolitan Police Service is a police forcewith the mission of keeping London safe for everyone

The challenge

As part of the MPS’ transformational strategy, multiple buildings were renovated and upgraded, impacting large numbers of officers and staff across different security classifications. Providing relevant information to each group and ensuring all stakeholders remained informed and aware of the process and its impact was key to maintaining operational capability during the changes.

The work

• Communications plan was developed and executed
• Create collateral of supporting materials, such as Welcome packs, Countdown emails, Newsletters, Briefing packs, Workshop materials and more
• Revamp intranet pages
• Deliver multiple surveys to gauge readiness and success of moves
• Draft good news stories for MPS intranet sites

The results

• Ensured programme goals are met and executed
• Aided the decanting of multiple teams from multiple central London buildings
• Delivered an integrated approach to project delivery
• Improved relationships with key stakeholders
• Improved internal engagement